Redwood Coast Connect – Frequently Asked Questions (F.A.Q.)

1.      What is Redwood Coast Connect (RCC) about?

 

RCC is a one-year pilot project working towards the goal of making broadband a vailable
to all rural communities in
Del Norte Humboldt, Mendocino, and Trinity Counties through
the assessing and mapping the needs of users, engaging telecom providers, simplifying
policies and tapping the ingenuity of entrepreneurs in the region.

 

2.      Why is there a need for this project?

According to the U.S. Government Accounting Office, just 17% of rural households in the
United State have broadband service?  Both the State of California and regional leaders are
looking for ways increase broadband use and access to all our rural communities. 
Community
leaders throughout the region felt that if the demand or market for high speed Internet connectivity
could be accurately assessed and geographically aggregated, then the telecommunications companies
that provide the infrastructure might be attracted to rural areas to provide service.

3.      How will RCC work towards building a broadband market in the Redwood Coast region?

 

The intent is to begin to understand and build a robust broadband market by increasing the supply of
services (especially to unserved areas) while, at the same time, growing business and home consumer
demand in the region. The project will take a look at government policies – both barriers and facilitators
of broadband.

 

4.      Why is this project important to our region, and to the state?

This project is based on earlier work over the past year by the Governor’s Broadband Task Force, and is
planned to be the model for California.  Other multi-county regions in the state are already inquiring about
project details.  This keeps the Redwood Coast on the statewide radar when it comes to broadband.

5.      Are there other models of “broadband service for all” in rural areas?

 

Yes!  There are several other states with a large percentage of rural land mass that have been successful
in achieving a high level of broadband access.

 

 

 

6.      How will RCC “assess the needs of users”?

There are three ways RCC will obtain input from individuals, businesses, and organizations in the
Redwood Coast region: through mailed and web-based surveys, through phone surveys, and through
community meetings.

7.      When and where will the community meetings be held?

To date, seven community meetings are being scheduled as follows:

·        Nov. 7, Weaverville, 5:30-7:30 pm, Weaverville Public Library, 211 N. Main Street, Weaverville

·        Nov. 8, Crescent City, 5:30-7:30 pm, Cultural Center, 1001 Front Street, Crescent City

·        Nov. 13, Willow Creek, 5:30-7:30 pm, Kimtu Cookhouse, Willow Creek

·        Nov. 28, Ukiah, 5:30-7:30 pm, Location TBA

·        Nov. 29,  Ft. Bragg, 5:30-7:30 pm, Ft. Bragg Town Hall,

·        Humboldt County:  Eureka, Redway, 2008 Dates TBA

 

8.      What will happen at the community meetings?

During the meeting, all participants will be asked to complete a survey and, will provide additional input
about what broadband service could do for them at their residence or their workplace. Participants will be
asked to share what is happening locally already to promote broadband coverage.  The focus of the meetings
will be to learn about what could be possible, that will be expanded into a set of recommendations for policy
makers and telecommunications companies, and realistic plans including a “policy toolkit” for local governments. 
To be successful, the meetings will focus on “what can happen” and community-generated possible solutions.

9.      Can anyone come to the community meetings?

Yes, the meetings are free, handicapped accessible, and light refreshments will be served.  Persons needing
special arrangements, such as hearing-impaired, or non-English-speaking persons, are asked to request
assistance by emailing
rcc@humboldt.edu , or calling the RCC office, 707-826-3919.

10.  How can the public provide input into this process?

Community members can give their input through surveys (mailed, phone, and web-based) and by participating
in community meetings hosted by Redwood Coast Connect throughout the four counties.  The surveys are an
efficient and cost-effective way to collect information, while the meetings provide venues for public discussion. 

11.  How is Redwood Coast Connect supported?

Redwood Coast Connect is a project of Humboldt State University in partnership with Redwood Coast Rural Action
Funding was provided by the California Emerging Technology Fund with a consortium of regional funders, including
the Headwaters Fund, Mel and Grace McLean Foundation, Humboldt Area Foundation,
Redwood Region Economic Development Commission
, the counties, and others.

12.  How can I get involved?

·        Help promote the community meetings and getting others in your community involved.  Visit the
Redwood Coast Connect website, at
http://redwoodcoastconnect.humboldt.edu/ and click on ‘Get Involved’.

·        Watch for announcements of a Redwood Coast Connect community meeting, coming soon to a community
in your county.  Come to the meeting, and bring a friend.

·        Answer the phone when it is “Redwood Coast Connect calling…” and take the phone survey – only a few
minutes of your time!

 

13.  Who is Redwood Coast Connect?

RCC is a project conceived by Redwood Coast Rural Action (RCRA), a network of community leaders from Del Norte,
Humboldt, Mendocino and Trinity Counties, and implemented by Humboldt State University in collaboration with RCRA.   
HSU principals involved are the California Center for Rural Policy, the Small Business Development Center, the Institute
for Spatial Analysis, and the College of Natural Resources and Sciences.